Customer Reviews

mindy hamer
20:14 03 Feb 25
I interviewed about 8 alarm service providers and decided on ADT's service provider called American Guardian. They were the most professional, knowledgeable, responsive, and completely flexible in every way. They literally bent over backwards to ensure that I was happy every step of the way and repeatedly called after the work was completed to make sure I was 100% satisfied and to answer any questions I had. Great experience and ironically, they were less expensive than most of the other companies.Brant is the main guy and FJ was my installer. I'm a super happy customer and can definitely recommend them 100%.
Fraidoon Izadi
16:51 07 Jan 25
This company was very professional and had helpful technicians that completed the job well. Also, Brent Henke was very helpful, listened and responded quickly to all of our concerns.
Amanda Riedling
19:19 03 Jan 25
I’m happy I found Brant and his American Guardian Systems. The ADT product is great but dealing with their corporate office was a nightmare. Brant was able to provide options that corporate couldn’t on the terms that worked best for me. He was responsive, caring, and diligent. His install was seamless and professional.
R. S. Woodhurst, III
21:25 24 Nov 24
We had them come to replace an outdated system with a new wireless system. It’s great to be able to arm and disarm from my phone. F. J., our installer did a great job and worked with us to get it just the way we wanted!
chevelle beckett
00:05 16 Nov 24
American Guardian has outstanding customer service! My experience with them was seamless throughout the entire process. I got a system that fit my budget and I feel very safe and secure in my home. I would highly recommend you give them a chance to earn your business.
Bob Durkis
17:01 22 Oct 24
Prompt service- not pushy- nice to have direct contact information for owner and technician. Fair pricing. If needed will use them again,
Sam Mugavero
18:40 16 Sep 24
I’m very pleased with the process of working with American Guardian Security Systems. Brant was a pleasure to speak with about our needs, the install was scheduled quickly and the installer (EJ) arrived on time and worked efficiently to get our system up and running. We are happy with our system and it’s working as expected! Thank you!
Gary
15:23 15 Jul 24
I've worked with American Guardian for over 20 years, utilizing their security services and equipment. They are incredibly responsive, always answering calls in person and taking responsibility for every aspect of their service. Their dedication and professionalism have consistently exceeded my expectations. Highly recommend!
Bella Lee
19:59 18 Jun 24
Brant, the General Manager of American Guardians Security is very communicative when explain how the ADT Security System works and the suggestion in how to personalize the devices and cameras that will meet my needs. And his technician F.J.Choba is very professional and he takes time to install the whole system and gave me the tutorials of how to set up the screen pad, the apps and key fobs. Would highly recommend them to you!
Douglas Tinker
19:07 20 May 24
I am very impressed with Brant and his staff. From my first call to the setup they have been great. I am a business owner and would highly recommend them.